Do you do refunds?

Yes, circumstances such as a mistake on our part or damage in transit we will replace or refund at no cost to you. We may need photographic evidence from you and needs to be reported within 3 days from delivery. If it is a picture or readymade frame and you change your mind within 3days we will refund, but it must be returned suitably packaged to arrive in good condition at your own cost. On arrival we will inspect the goods and if everything is in order, we will ring you to refund back on your card. If the item you have ordered is a made to measure frame to your specification, I am afraid No refund will be given.